Fireflies.ai is a cloud-based meeting assistant that automatically records, transcribes and summarises your Zoom, Teams or Meet calls. Powered by generative AI, it captures every word, detects speakers, and distils the conversation into concise action items and follow-up emails.

For real-estate agents juggling showings, prospect calls and team briefings, Fireflies becomes a silent note-taker, freeing you to focus on building rapport instead of scribbling notes. Its searchable transcript vault turns past meetings into a knowledge base, while integrations send highlights straight to your CRM. In short, it preserves the human connection yet guarantees nothing important slips through the cracks.

Key Features

• One-click recording on Zoom, Teams, Meet, Webex, Dialpad and more, with automatic speaker diarisation for crystal-clear, searchable transcripts. 

• GPT-powered Smart Summary delivers talking-points, action items, next steps, and sentiment in seconds, perfect for post-call follow-ups. 

• Search every meeting like email; filter by speaker, topic tracker, or keyword to locate price discussions or landlord instructions instantly. 

• Native integrations push notes to HubSpot, Salesforce, Pipedrive and most real-estate CRMs, plus Slack, Asana, Outlook, calendar events, and email. 

• Enterprise-grade security, custom privacy controls, and consent prompts ensure recordings respect client confidentiality and regulatory compliance across Australian privacy laws and agency trust accounting guidelines. 

Use Cases

• Record vendor listing presentations so you can focus on storytelling; email the AI summary and action items to owners immediately.

• Capture buyer qualification calls; secure transcripts let you revisit search criteria, budgets, or deal-breaking comments before the next showing appointment.

• Deliver weekly landlord-tenant feedback: paste Fireflies highlights into your vendor report, demonstrating transparency and proactive communication without extra typing effort.

• Create an evergreen knowledge base: tag transcripts by suburb, building, or objection so new agents learn scripts and local insights.

• Monitor property management calls; sentiment analysis flags frustrated tenants early, allowing your team to intervene before maintenance escalates to complaints.

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